Why does not the door of the Samsung washing machine open after washing and how to open it forcibly?

foto23212-1Washing machine problems are frustrating and often disruptive.

Failures can occur at any stage of work, and even such reliable equipment as Samsung is not insured against them. One of the possible problems is a blocked door that cannot be opened in any way.

Why the door of the Samsung washing machine does not open after washing and what to do in this case, we will tell in the article.

When is a non-opening door the norm?

Locking the door of the washing machine hatch is a necessary option, which ensures tightness during washing.

Standard locking is achieved not only by mechanical locking of the device, but also by electronic control from the control module.

Samsung security standard

foto23212-2A door that does not want to open is not always a failure, in some cases, this is a normal and even necessary function.

After the normal completion of the wash cycle, the Samsung automatic machine does not open the door immediately, but after 1-2 minutes.

This is a standard safety measure that is programmed by the manufacturer himself - the water must be completely drained and the drum must stop moving.

Child Lock is on

Another normal condition for a car when the door does not open is accidental (or special) activation of the "Child lock" option... After canceling it, the machine can be opened.

Locking is usually achieved by pressing a combination of two buttons. They may differ from model to model. This point can be clarified in the passport for the typewriter or on the Internet by setting the encoding of the model of your device.

Alternatively, inspect the panel with buttons. A padlock sign may be drawn between the two child locks. Unlocking is achieved by pressing them again simultaneously.

Reasons for blocking the door

If, after working in the usual mode, the washing machine does not open the door, you should not try to pull it with force, it is better to immediately figure out what is the cause of the problem.

Common violations include:

  1. foto23212-3System crash... It can be caused by several circumstances - it can be power surges, up to a sudden power outage. Another reason is water supply failures.
  2. Inability to drain water with a machine... If there is water in the tank, the door will not open because of this. In this case, the system does not send a signal to unlock. This situation can occur if the drain hose is clogged.
  3. Lock block malfunction... Jamming can cause inaccurate closing with foreign objects entering the lock, rough handling of the door, as well as natural wear and tear of the mechanism.

What to do?

When deciding how to open the hatch door, you should analyze the condition of the machine and consider possible causes. In all cases, you need to act carefully, slowly. Some door opening options may require outside assistance.

Blockage as a cause of blockage

If the door of the machine does not open, you need to inspect it. If the machine breaks down with the laundry inside, and there is water in the drum, most likely a failure has occurred in the drain system.

Procedure in this case:

  • start only the "Spin" mode without washing;
  • if the water has been drained, it means that there was an accidental control failure;
  • if the drain does not occur, the machine should be turned off and the blockage cleaned;
  • after restoring the patency of the drain hose - repeat the start of the "spin" mode.
After the end of spinning and draining the water, the door should open in 1-2 minutes.

Failure in the Control Unit

In some cases, a locked door may be the result of a malfunctioning control board.

Procedure:

  1. foto23212-4Disconnect the machine from the mains by removing the plug from the socket.
  2. Wait 20-30 minutes.
  3. Turn on the machine.
  4. Try to open the door.
  5. If the door still won't open, go to the next step.
  6. Start washing program. In this case, the machine must first unlock the door, and then lock it again and start the cycle. The task is to wait for the moment when the unlocking occurs and interrupt the running program.

The door unlocking is signaled by a characteristic click. This moment cannot be missed.

Emergency opening: what does the manufacturer offer?

All models of Samsung washing machines provide the possibility of emergency door opening.

This function is available using the built-in cable:

  1. Open the hatch with the filter, which is located on the front panel at the bottom right.
  2. Find the cable holder. It should be painted in a bright color - yellow, red or orange.
  3. Pull lightly on the cable to release the lock.
If there is water in the washing machine, prepare a large cloth in advance to absorb it when you open the door.

Manual opening of the lock: access from the top

If you could not find the emergency opening cable, you can go the other way:

  • foto23212-5disconnect the washing machine from the power supply;
  • shut off the water supply;
  • pull out the washing machine so as to gain access to its back wall;
  • find the screws holding the top cover in the upper part of the back panel and unscrew them;
  • pulling the cover towards the rear wall, remove it;
  • tilt the washing machine back so that the tank moves, and from above you can see the door lock latch;
  • find the tab that serves to lock the door, and move it.

You can do all of the above manipulations after draining the water.

Opening with a cord

This method can help open the washing machine even if the handle or the latch mechanism itself is broken as a result of inept action or wear.

For manipulation, you need a cord with the following parameters:

  • the length is equal to the sum of the door circumference plus 25 cm;
  • the cross-sectional diameter should be equal to 0.5 cm (to fit into the gap of the manhole cover and the front panel of the device).

Procedure:

  1. Insert the cord between the door and the body of the washing machine itself.You can help yourself with a flat-tipped screwdriver or other similar non-sharp tool.
  2. Pull on the free ends of the cord so that pressure is created in the area with the lock.
If the door is already broken, opening it will only solve part of the problem. Next, it is necessary to carry out diagnostics and repair or replace the damaged part.

It is not always possible to do this on your own. Specialists in the repair of washing household appliances will come to the rescue.

This method is clearly shown in the following video:

Master's call: the price of the issue

In case of breakdowns and failures that cannot be eliminated on their own, the help of a master is needed. To do this, you need to call a specialist from a household appliance repair company. Information about such companies can be found on the Internet, familiarized with the price list in advance, read reviews.

Machines that are under warranty must be serviced by a specialized service center. Contacts of such companies are provided to the buyer at the time of purchase of the goods.

The master's call is made by phone, it is specified what kind of breakdown occurred, the brand of the device, a convenient time for the arrival of the master, etc. The cost of the repair includes labor costs, the cost of new parts and consumables, if any.

foto23212-6The cost of payment is calculated in each specific case, and may differ by city and company providing services.

Average price per job:

  • replacement of the handle on the hatch door - from 700 rubles;
  • replacement of the locking device - from 800 rubles;
  • repair of the control module - from 1,000 rubles, etc.

After the completion of the repair and test run of the device, the master draws up a guarantee.

If you call for help a random craftsman who works privately, then there can be no confidence in the quality of the work. Such an employee does not issue guarantees, may not have experience and qualifications, and in the worst case, it will turn out to be a swindler altogether, who will entice money, allegedly for the purchase of new parts, and simply disappear.

Prevention measures

The following recommendations will help to minimize the likelihood of breakdowns:

  1. Closing and opening the door must always be done very carefully, without effort.
  2. When closing the door before starting the wash, make sure that no foreign objects get into the lock and the rim of the door cuff.
  3. Surge protection will help prevent power surges from burning out the control board.
  4. The washing machine should not be in constant dampness, as this provokes oxidation of the elements, including those responsible for blocking the door.

Conclusion

If the doors of the Samsung washing machine do not open after washing, this is not a reason to panic. You can try to cope with the problem on your own or call a master who can carry out a high-quality repair of the control module, door hatch or lock mechanism.

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