Why Samsung washing machine does not heat the water, how to find and fix the malfunction?

One of the leaders in the popularity rating of washing machines is the Samsung trademark. Washers from this manufacturer are distinguished by high build quality, durability, functional content.

But even with such positive characteristics, the Samsung washing machine may fail, for example, stop heating the water.

What to do if the Samsung washing machine does not heat the water, where to look for the cause and how to eliminate it? This article will help you study such questions in more detail.

Causes of malfunctions with Samsung

Most likely causes of why the Samsung washing machine stopped heating water are:

1. Incorrect connection (the water in the tank does not have time to reach the required temperature and goes into the drain).
2. Incorrect washing program.
3. Breakdown of the thermostat (the sensor responsible for the water temperature).
4. The heating element stops heating up (a similar situation can be provoked by sudden power surges, as well as layers of limescale stuck to the heating elements).

First of all, they check the program settings and the connection of the washing machine. And only after making sure that everything is normal, you can proceed to diagnostics and repair of internal elements.

How to diagnose and fix the problem yourself?

Let's consider in more detail how to diagnose the possible reasons for the lack of necessary heating water and ways to solve the problem.

Incorrect washing mode

The Samsung washing machine is equipped with a large number of different washing programs, for each of which a certain water heating is provided.

Incorrect connection

There are situations when, due to connection errors, the washing machine constantly draws and drains water. The result of such active circulation is that the water does not have time to heat up to the desired temperature.

You can fix the problem as follows:

• first, check the drain hose (if the problem is in the connection, then the hose will be constantly warm);
• reconnect the drain hose; if necessary, install a check valve in the drain system.

Water drain hoses must be positioned strictly according to the manufacturer's instructions.

Defective temperature sensor (thermostat)

A small white cylinder located in the electric heater housing is a temperature sensor. It is he who is responsible for the timely switching on and off of the heating element. Over time, scale settling on the walls of the sensor disables it, as a result of which the water in the washing machine stops heating up.

To verify that the problem is with the defective sensor, it needs to be tested with a multimeter:

1. Disconnect the wiring, carefully remove the heating element with the sensor and carefully, trying not to deform the rubber seal, remove the thermostat.
2. Measure the resistance with a multimeter.
3. Place the sensor in hot water and measure again with a multimeter.
4. If there is no difference in resistance values, the sensor requires replacement.

The heating element has burned out and the heating element needs to be replaced

Tubular electric heater (TEN), covered with a coating from hard water, low-quality detergents overheats and burns out. As a result, the Samsung washing machine does not heat the water.

A multimeter will help to diagnose the heating element:

1. Disconnect the heating element wiring. To do this, unscrew the central nut and, without removing it from the hairpin, sink it with a light tap inside. Having wrung out the rubber gasket, the heating element is dismantled from the tank.
2. The multimeter is turned on in ohmmeter mode and the probes are applied to the heater contacts. If the resistance indicators do not exceed "1" - the heating element is burned out.

Replacing a faulty element is simple: just insert a new heating element all the way into the tank, tighten the central nut, connect the wires.

The final stage of any repair is checking... To do this, the machine is started on any program.

Possible difficulties

The main problem that can arise when repairing a Samsung washing machine is the inconvenient location of the heating element and temperature sensor.

Unlike other brands, in the Samsung washing machine, the heating element is located on the front wall, and in order to get to it, you need to carry out a number of manipulations:

1. Disconnect the washer, pull it away from the wall, drain the remaining water from the tank.
2. Remove the powder tray and remove the top cover by unscrewing the two screws at the back.
3. Carefully unscrew the fastening screws on the sides to dismantle the control panel (the wiring is not disconnected).
4. Bending the hatch seals, remove the clamp with a screwdriver and fill the rubber into the drum.
5. Unscrew the fixing bolts UBL (sunroof locking device) and disconnect the wiring.
6. Unscrew the bolts around the perimeter, remove the front cover. The heating element leads are located directly under the tank.

Master's challenge: where to find, how not to get caught by scammers?

If self-repair did not lead to a positive result and the Samsung washing machine did not start heating the water, then professionals will come to the rescue.

There are several ways to select and call the wizard... The first and easiest one is to search for information on the Internet. There are a sufficient number of service center sites, as well as private announcements on the forums, after studying which you can choose the right specialist.

If for some reason there is no access to the Internet, you can call the wizard at home by an advertisement in the newspaper or by asking your friends the coordinates.

In order for the repair of the washing machine to be completed successfully, then calling the master at home, it is worth paying attention to the following points:

• the professional will listen carefully, ask questions about the brand of the washing machine, the type of breakdown, the years of production of the household appliance (scammers are not interested in this information);
• an honest master will never take an advance payment, without even assessing the amount of work;
• a decent specialist is always in touch, answers all questions.

If the repair is carried out by a specialist of the service center, at the end of the work, he must draw up an appropriate act (in duplicate), which is signed by both parties.

The final amount may be affected by:

• the complexity and urgency of the work,
• the cost of new parts (prices differ depending on the model and manufacturer).

All about the repair of Samsung washing machines - in this section of the site.

Useful video

Why the Samsung washing machine does not heat the water, the video will tell you:

Conclusion

Return the Samsung washing machine to work if it really stopped heating the water on its own. The main thing is not to rush, be careful and study the issue of interest in advance.

If the repair did not give a positive result or there are any doubts about your own abilities, it is better to entrust the Samsung washing machine to professional masters.