What does ue error mean on Samsung washing machine and how to fix it?

All sorts of errors that the Samsung washing machine produces include the "ue" cipher. The problems that have occurred in most cases are not critical, they can be eliminated on your own.

For more rare, but serious breakdowns, contact a specialist. In order to prevent the error from appearing in the future, there are a few guidelines to keep in mind.

What is the ue code that the Samsung washing machine gives out, what to do to fix the problem, we will tell you in the article.

What does the code that the Samsung machine issues mean?

The encrypted code ue is rarely shown on the display immediately after starting the program.

The machine washes safely and then starts rinsing. The error appears when it comes to spinning the laundry... The unit starts to pick up speed, but does not reach the maximum centrifugation speed.

After an unsuccessful attempt to finish a wash, Samsung stops and shows the error ue. Most often this happens at the third, seventh or ninth minute of the spin cycle. But another blocking time is not excluded.

Interpretation of the ue code means "imbalance of the load of the drum on the axis of rotation" or, in other words, the inability of the machine to distribute the laundry evenly throughout the drum.

If the Samsung washing machine has a long-term production date (before 2007), then a similar inscription may appear on the display: e4. This cipher should not be confused with another sequence of characters - 4e. This error indicates a completely different problem (it is related to water intake).

Why does it appear during spinning?

Before proceeding to correct the error, it is necessary to find out why the unit cannot evenly distribute the load of the drum on the axis of rotation.

The reasons may be different:

1. Excess load of laundry. If you put a lot of things in the drum and they exceed the allowable quantity in quantity, the machine cannot align them with the volume of the drum before spinning.
2. Drum insertion of products of different quality.Different fabrics absorb and release water unevenly, therefore, under equal spin conditions, an imbalance occurs in the drum and, as a result, work stops.
3. Insufficient weight of laundry. Underload also has a negative effect on balancing, as does overload. A small thing cannot create the same pressure on all the walls of the drum.
4. Malfunction of the control unit. Electronics in some cases can create confusion in the operation of sensors. This cause is not associated with a serious defect and can be easily eliminated.
5. The tilt of the machine body. If the appliance has just been installed or moved recently, it is possible that it was installed unevenly. Even a slight slope can lead to uneven drum loading on the pivot axis.

All of these reasons are associated not with equipment breakdown, but with its operation. That is why you can eliminate them yourself, the main thing is to correctly figure out why the device refuses to gain momentum.

However, in some cases, the ue error still signals a more serious problem. This could be:

• malfunction of the entire microcircuit (control board) or only the relay on it;
• depressurization of the stuffing box, natural wear and tear of the bearing;
• stretching, delamination or rupture of the drive belt in the machine;
• failure of one, several or all shock absorbers;
• breakdown of the tachogenerator, which controls the drum speed;
• wear of the brushes of the electric motor, due to which the rotor cannot rotate.

How do I fix the problem myself?

The solution to the problem depends on the identified cause. If it does not belong to the category of critical, you can fix everything yourself.

The troubleshooting methods can be as follows:

1. If there are many items in the drum or they differ in the quality of the material, you should either reduce the volume of the bookmark or separate the laundry depending on the fabric.
2. When a stop has occurred due to underload, it is worth adding one or two more things to the drum. It can be clean and soaked in water. Thanks to this trick, you can continue washing from the moment you rinse or spin.
3. If the control module fails, the problem is solved by rebooting. Samsung is completely turned off and started after 10-15 minutes. This pause is usually enough to restore the electronics.
4. If the unbalance is caused by improper installation of the washing machine, then the imbalance should be corrected. To do this, adjust the adjustable legs so that the body stands strictly horizontally.

Master call

If everything is in order with loading the drum, the machine itself is absolutely level, and the ue error does not disappear, then technical assistance is needed. The total cost of the repair depends on the degree of difficulty in fixing the breakdown. The price of new components is added to this amount.

The list of works that are best entrusted to a professional include:

1. Replacing the relay or the entire control board. The cost of work without taking into account new parts and microcircuits is from 2400 rubles.
2. Installing a new oil seal and replacing the bearing. The services of a master with such a volume of repairs are estimated at 4000 rubles or more.
3. Replacing a stretched or torn drive belt. The cost of work starts from 1100 rubles.
4. Resetting all shock absorbers (even if only one is out of order). Specialist services are estimated at 2,600 rubles.
5. Removal of the old and installation of a new tachometer. The cost of installation work starts at 2400 rubles.
6. Replacing the graphite brushes of the motor that create an electromagnetic field. The work of the master is estimated at 1700 rubles.

The official organization always has the necessary permissions and provides documents that guarantee the quality of the result.

Another option is to call the wizard on a private note published in a newspaper, website or bulletin board... When ordering a service in this way, it is important to remember about the possible risks. They relate to both the technical condition of the repaired device and personal finances.

Trusting a stranger who does not provide official documents (an act of work performed, a warranty card, a cash register or sales receipt), there is a risk of becoming a victim of fraud or poor-quality repairs.

How can I prevent the problem from occurring?

Some problems the user of household appliances cannot prevent... For example, bearing wear is a natural process that begins in almost all old machines of any brand.

However, other problems leading to the ue error are preventable. In order for the washing machine to spin the laundry without fail, you must follow the instructions for use.

The amount of laundry put into the drum must correspond to the prescribed rate or be 1/3 less than it.

After the forced rearrangement of the device, its body should not be tilted.... To do this, it is necessary to adjust the feet so that they level the unit in a level horizontal position. In this case, the washer must be stable.

Additional Tips

Sometimes the problem of spinning occurs due to the large volume of the load of laundry, and it is impossible to separate it into parts, since this is one thing. The way out of the situation can be setting the spinning mode at low speed (400 rpm) or washing without spinning.

After the excess water is drained from the tank, the door opening mechanism will work... After that, you can start fixing the ue.

You can find out about all error codes of Samsung washing machines here.

Related videos

How to fix the error ue of the Samsung washing machine, the video will tell you:

Conclusion

The ue (or e4) error that appears on the display of the Samsung washing machine indicates a centrifugation problem. Technique refuses to spin the drum at high speeds for various reasons.

The simplest ones are related to incorrect loading of laundry and can be corrected independently. To solve more serious problems that relate to a microcircuit or a bearing, you must either have the skill of repairing equipment, or call a master.