Why does the e2 error appear in the Samsung washing machine and how to fix it?

During the operation of the Samsung washing machine, malfunctions and breakdowns may occur. The device signals a malfunction with a specific coding on the display.

In some cases, when “E2” appears on it, you can cope with the task on your own, in others you will need the help of a specialist.

Why the E2 error appears on the display of the Samsung washing machine, what it means and how to troubleshoot a household appliance, we will tell in the article.

What does the code mean?

Depending on the model, the washing machine may or may not have a display. In the first case, information about the malfunction appears on the display in the form of a combination of letters and numbers - E2. In the second case, it is necessary to decipher the signal from the indicators and lamps on the case.

Decoding

The E2 indication indicates a Samsung washing machine drain error. In addition to this coding, “5E”, “5C” and “SE” can signal an error on various models.

For washing machines without display a violation of the drain is indicated by the following combination:

• the temperature indicator lights up at + 40 ° С;
• simultaneous flashing of all lamps for washing modes.

The general interpretation of the error is the inability of the washing machine to drain the water. The wash cycle is then stopped.

Causes of occurrence

Lead to E2 there may be a number of reasons:

1. Drain filter clogged.
2. Sewer blockage.
3. Kink in the drain hose.
4. The drain hose is blocked.
5. Breakdown of the pump (pump). This makes it impossible to pump out the water. This type of malfunction accounts for 9 cases out of 10. The solution to the issue is to replace the pump.
6. Electronic controller malfunction. The controller itself is a microcircuit. During the repair process, the specialist replaces the failed parts and solders the contacts. In more rare cases, a complete replacement of the unit with the installation of a new control module is required.
7. Problems with wiring and contacts in the circuit. Damage to the wiring requires replacing the loop or repairing local damage.
8. Clogged pipe connected to the pump. Cleaning can be carried out by a specialist with a partial disassembly of the washing machine.

Troubleshoot yourself

In some cases, it is possible to solve the problem and restore normal operation on your own. To do this, it will be necessary to systematically examine those nodes that are involved in the draining process, and may be the source of the problem.

Drain filter clogged

It is possible to establish the state of the drain filter only by examining it. It can be accessed from the front of the washing machine at the bottom. Usually on the right.

Since access to the filter and its cleaning is accompanied by the flow of a small amount of water, then you need to prepare for cleaning in advance:

• put a rag on the floor;
• put a jar or other container nearby, into which you can direct the water drain.

Filter cleaning procedure:

1. Open the hatch.
2. By turning the plug counterclockwise, pull out the filter.
3. Drain water into a rag or jar.
4. Clean the filter by removing debris from it.
5. Rinse the filter.
6. Replace it.
7. Close the hatch.

Even if the filter is not clogged with debris, cleaning it will benefit the machine.

Blockage at the drain into the sewer

The check must be carried out at the point where the drain hose of the washing machine is connected to the sewer pipe. To do this, follow these steps:

1. Disconnect the drain hose from the sewer pipe.
2. Place the hose in a bucket / tub / sink.
3. Turn on the washing machine.
4. After water intake, turn on the drain.

Kinking (squeezing) the hose

The inability of the machine to drain may be due to improper placement of the drain hose.

If it is pinched, it may prevent the used water from flowing out. and lead to the appearance of the error "E2".

The solution to the problem is to expand the hose. If it is severely damaged, it is recommended to replace it with a new one.

Clogged drain hose

The clogging of the hose itself happens in rare cases, as a rule - after many years of work without cleaning. To clean it, you should:

• disconnect the hose from the place of the tie-in into the sewer;
• disconnect the second end of the hose from the body of the washing machine;
• clean / rinse the hose;
• install in its original place.

Master's call: how to find and how much to pay?

In order to diagnose and repair the washing machine, you should call a specialist. The foreman carries out repair work and sets up the equipment. If necessary, replaces worn-out units.

For machines that are not under warranty, it is recommended to trust the service companiesthat have been on the service market for a long time and have official registration. You can find them via the Internet by specifying the name of your city when searching.

The cost of repairs is determined by the amount of work performed, the need to replace equipment, etc. Also, the price depends on the policy of the company, and may differ by region and individual settlement.

Average cost of work:

• replacement of the pump - about 2,000 rubles;
• cleaning the branch pipe - 1,500 rubles;
• repair of the control module, partial replacement of elements - about 2,500 rubles;
• repair of wiring - about 2,000 rubles, etc.

If it is necessary to use new spare parts and other consumables during the repair process, they are paid separately. But diagnostics, when repairs follow, are free for most companies.

Contacting individuals for repairs does not give confidence in the quality of the work carried out... Alertness should cause a demand for prepayment before the arrival of the master or an offer to give money for the purchase of a part that requires replacement. Fraudsters can simply disappear by taking the amount of money given to them.

Companies engaged in the repair of household appliances give a guarantee for the work performed.

Prevention of malfunction

Prevent malfunction "E2" will allow the following measures:

1. You should periodically clean the drain filter of your washing machine.
2. Do not allow objects that can clog the filter - coins, fluff from fluffy clothes, buttons, buttons, etc. into the drum.
3. Keep the drain hose free from damage and squeezing.
4. Sewer pipes must be kept in working order and periodically cleaned.
5. In the private sector, the washing machine should be protected from rodents, as they can damage components, including the wiring inside the case.

Recommendations

Expert advice will help in resolving the issue with a breakdown of the device:

1. In the absence of technical knowledge and skills, you should not disassemble the washing machine. It is better to entrust the diagnosis and elimination of serious breakdowns to a specialist.
2. Do not use the machine immediately after it is brought in from frost.
3. All repairs should be carried out after disconnecting the washing machine from the mains.

You can find out more about error codes of Samsung washing machines here.

Useful video

Repair of a malfunction in case of an E2 error in a Samsung washing machine - in the video:

Conclusion

Eliminating the "E2" error does not always require calling the wizard. But if you didn't manage to cope with the malfunction on your own, you need the help of an experienced specialist.