What are the reasons and what to do if error 5d appears on the display of my Samsung washing machine?

foto22938-1Samsung washing machines are reliable in operation, but no manufacturer of household appliances can guarantee 100% protection against breakage.

Therefore, during the next wash, each user has a chance to encounter a 5D or 5UD error.

Read about what the 5d error on the display, which the Samsung washing machine gives out, and whether you can fix it yourself, read the article.

What does this mean?

A 5D error indicates problems with foaming. This code is most often displayed during washing, and not after its completion.

Other designations errors:

  • 5UD;
  • 5SUD;
  • 5SD.
They all mean the same thing. The only difference is the washing machine model. In devices without a display, this error is not displayed, since in outdated units there is no foam control.

Decoding

foto22938-2A 5D error indicates excessive foam formation. It appears when there is too much of it in the drum.

Smart technology displays 5D code on the screen and turns on the suppression of soap bubbles... Notice that there is more foam in the machine than is usually possible even without the 5D code.

It will be visible through the glass. It sometimes comes out of the detergent drawer. If the 5d code is displayed on the screen, but there is no excess foam, then the reason lies in a malfunction of the equipment itself.

Why does Samsung issue this code?

Error 5D is informative. There may be several reasons for its appearance:

  1. Incorrect calculation of the dose of powder or other detergent. If there is too much of it in the tray, excess foam cannot be avoided.
  2. Powder was used for hand wash, not machine wash.
  3. The detergent is of poor quality.
  4. The drain filter is clogged.
  5. There are porous and fluffy items in the drum, which cause a lot of foam. If this is aggravated by even a slight excess of powder, then problems cannot be avoided.
  6. The foam sensor is out of order.
  7. Water level sensor (pressure switch) defective. In some Samsung washing machines, it not only measures the water level, but is also responsible for controlling the formation of foam. If this part fails, a 5D code will appear, although the amount of foam will remain within normal limits.
  8. Clogged drain, hose or drain.If the hole is partially blocked, then the water will come out slowly, but this is not enough to dump the foam.
  9. Malfunction or failure of the control unit.
The next steps will differ depending on the reason for the 5D code. Sometimes you can cope with the problem on your own, without calling the master at home.

How to fix it yourself?

If the display shows an error 5d, no emergency measures are required. You just need to wait about 10 minutes for the foam to settle. After the specified period of time, the appliance will continue washing.

After completing the cycle, take the following steps:

  1. foto22938-4Assess the condition of the drain filter. If a blockage has formed in it, then it must be removed. The filter is located on the front wall of the device, in the lower corner, behind an opening hatch. After removing the foreign objects, you can continue washing.
  2. See which powder was used for washing. It must be marked "Automat".
  3. Estimate the amount of powder used. Typically, a wash cycle with a load of 5-6 kg of laundry requires 2 tablespoons of detergent. More details can be found on the pack.
  4. See which laundry has been washed. Less detergent is required to care for fluffy materials.
  5. Check the drain hose and the drain hole where it is located for continuity.

Sometimes it happens that the machine just stops washing, and the 5D error is constantly displayed on the screen. In this case, you must stop the cycle manually and start the drainage program. After its completion, the drum flap is opened and the laundry is removed.

The first step is to manually clean the drain filter, and then run the device idle, without adding detergent. In this case, the water temperature should not be lower than 60 degrees. This measure is aimed at flushing the washing machine from excess foam that could clog the system.

What if the 5d code appears and there is no extra foam? This with a high degree of probability indicates a breakdown of parts of the Samsung washing machine. In this case, it is better to seek the help of a specialist.

When do you need to call the master?

There are situations that you cannot cope with on your own. The wizard must be called in the following cases:

  1. foto22938-5The foam sensor is broken. Symptoms: code 5d appears on the screen, there is no foam in the drum, when starting the wash with no load (without laundry and powder), the error continues to be displayed. The cost of replacing the sensor is 1900 rubles, the price of the part itself is about 1000 rubles.
  2. The water level sensor is out of order (the pressure switch functions as a foam controller only in some Samsung models). Signs: the code is displayed immediately after turning on the washing machine or during washing, there is no excess foam. The cost of the work is 1900 rubles, the price of the part itself is 980 rubles.
  3. A blockage has formed in the washing machine system (in the pipe through which the water is drained, in the hose or in the area of ​​the sewer hole). Signs: the dry wash takes place as usual, but the water is drained for a long time, the error appears only when using the powder. The cost of the work is 1300 rubles.
  4. Replacement or repair of the control board is required. Symptoms: the 5D code is displayed, but there is no foam in the drum, the error appears even when washing without powder. The cost of the work is 2400 rubles. If the board is burned out, a new part must be purchased. It costs from 5500 rubles and more.

You can find a repairman for washing machines by looking at an ad in a newspaper or on the Internet. In every city there are specialists who provide such services. However, when choosing a master, you need to be vigilant so as not to face scammers.

The best option is to use the services of a specialist who previously repaired equipment to relatives, neighbors or acquaintances. If there are no recommendations, then it is better to contact the service center. The larger the organization, the better its workflow is.Such companies have their own office and website, where you can read reviews of other clients.

As a rule, calling a specialist at home and diagnosing a breakdown is free. The consumer pays only for the part itself and its repair.

Before giving the money, you need to monitor the estimated cost of such work on the Web. This will allow you not to overpay the master if he asks for too high a price.

Prevention

So that in the future the Samsung washing machine does not give a 5d error, you need to take care of the following preventive measures:

  • foto22938-3do not use an excessive amount of powder, strictly follow the recommendations for its dosage;
  • when washing fur and porous items, reduce the amount of detergent;
  • do not put powder intended for hand washing into the machine;
  • remove all small parts from pockets and shake debris out of them before loading into the drum to avoid clogging of the filter and drain hose.

Helpful information

Tips that will be helpful to all owners of Samsung washing machines:

  1. If a new powder was used for washing, and after its application a 5D error was displayed, it is possible that it is a poor-quality composition. It is recommended that you refuse to use this product in order not to damage the washing machine.
  2. If the device is under warranty, and the breakdown is not related to external factors, you need to contact a Samsung service center. The manufacturer must eliminate the malfunction at his own expense.
  3. Private craftsmen are required to provide a paper with a seal and signature. It must indicate the price, describe the service and indicate the warranty period.
  4. If you have the appropriate skills, you can buy and replace a broken part yourself. This will save you a significant amount of money.

You can learn more about error codes for Samsung washing machines. here.

Conclusion

A 5D error is a signal indicating an excess of foam in the drum. If it is not enough, then the code is the result of a breakdown of sensors or microcircuit. Sometimes you can cope with the problem on your own, but in some cases, you cannot do without the help of a master.

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