What does error 3e of the Samsung washing machine signalize?

Malfunctions of the Samsung washing machine appear on the display. When the error code "3E" of the Samsung washing machine appears, the wash cycle stops.

You can try to cope with the situation and restore normal operation on your own, in difficult cases you will have to call the wizard.

We will tell you about malfunctions and how to fix them in the article.

What is it, what does it mean?

The appearance of "3E" on the display indicates a malfunction associated with the tachometer. It is a device that controls the engine speed.

Other names for this small device are tachogenerator and Hall sensor... It is used to measure the engine speed. Also, 3E can signal problems with the engine itself, which disrupt its rotation.

For machines that do not have a light screen, malfunctions can be signaled by flashing of all washing mode lamps. The uppermost and the second from the bottom temperature indicator lights should light up at the same time.

An error related to the operation of a tachometer is quite rarewhen compared to the frequency of other failures.

Possible reasons

An error on the display of the washing machine "3E" can be caused by circumstances that can be eliminated by yourself or serious breakdowns that require the participation of a specialist.

The most common causes of the error are:

1. Finding a foreign object between the drum and the tank. In new machines, this situation may arise even through the fault of the manufacturer.
2. Drum overload.
3. Looseness of the drive belt tension in the machine.
4. Violations in the operation of the control module, tachometer.
5. A drop in the power level of the engine itself. The reason may be a punctured winding or worn brushes.

When changing the program

This situation is characterized by stable operation of the device, but when the program is changed, the display shows "3E" or one of the options for the error signal.

A similar problem can occur as a result of oxidative processes.that have affected the shaft surface or tachogenerator. During the repair, the master will replace the damaged surfaces.

Stopping work after water has been set and a number of drum revolutions have been made

A malfunction with the tachometer may be indicated by a situation in which water is drawn into the machine, the drum makes a number of revolutions and stops. Error “3E” appears on the display.

This situation occurs under the following circumstances:

• the tachometer sends too weak or incorrect signals;
• the Hall sensor is not sending signals at all.

Drum rotation at abnormal speed

During spinning or washing, the drum rotates at a different speed than usual. After several such revolutions, the error "3E" is issued.

This may indicate that the connection between the tachometer and the engine is loose.... This leads to incorrect signal generation. The problem is eliminated by tightening the mount.

Machine refusal to spin

The process of operation of the washing machine can proceed as usual until the moment of spinning. Cause 3E may be loosening. If the problem is in it, the wizard will fix the problem without replacing parts. Another possible cause is oxidation. The foreman will analyze and repair.

The drum doesn't spin at all

If, after selecting the washing mode, water has entered the machine, but then it stops working, the display may show the code "3E".

This may be due to a malfunction in the engine:

• closure;
• broken winding, etc.

In case of serious damage, you will need to replace the engine. Fixing is expensive anyway.

Another possible cause is brush rubbing. They are no longer able to create the necessary electromagnetic field to gain sufficient speed. If the brushes are worn out, the master replaces them.

Frequent stops, jerky work

In cases where the problem lies in the damage to the drive belt, the washing machine may show unstable operation:

• jerky work;
• stops at the stage of acceleration, etc.

Also, a malfunction may indicate physical wear of the brushes of the electric motor. Due to their defect, no revs occur. The solution to the issue is to replace the damaged brushes.

Code appeared at any stage of work

Information about a malfunction and stopping the cycle can occur at any stage:

• wash;
• spinning;
• rinsing.

The problem may lie in an open circuit in the tachometer:

• breakdown of contacts;
• short circuit;
• violation of the integrity of the wire.

In this case, if possible, the wiring is being repaired (cleaning the contacts, soldering, etc.) or changing the loop to a new one.

Stopping work after spinning, rinsing or starting

In the event of a malfunction in the control module, error 3E can occur at almost any stage of operation. The signal may disappear due to the burnout of the system elements (diode, relay, etc.), which is responsible for the rotation of the engine and communication with the tachogenerator, tracks on the electrical board.

Or the problem may be caused by the sensor itself (for example, weak signal, no signal, etc.). After diagnostics, the wizard replaces the damaged element.

How to fix it yourself?

If you see an error signal on the display, you can try to deal with the problem yourself.

Drum overload

If the drum is very tight, some of the items should be laid out. This must be done even if the total weight of the items does not exceed the maximum allowable in the passport for the machine.

Random control failure

A one-time display of the "3E" error may be due to an accidental failure, when there is no serious reason for this. If the machine is called "freeze" and issued "3E", it is necessary:

1. Disconnect the device from the mains, even unplug the plug.
2. Leave for a few minutes.
3. Insert the plug into the socket.
4. Turn on the washing machine.
5. Start work.

What if the simplest measures did not help? It is necessary to call the master to fix the breakdown.

Master's challenge: when, how, how much does it cost?

For Samsung devices that are under warranty, in the event of any kind of malfunction, you must contact the service center... Information about their location is provided to the buyer at the time of purchase.

You can also clarify this point on the Internet by adding the name of your locality to the search query.

The foreman of a company providing services for the repair of washing household appliances diagnoses the equipment and proposes to carry out work to eliminate the causes of the failure. The warranty period usually takes into account the type of problem rectified and the complexity of the work.

Average cost of work in the capital:

• replacement of the tachogenerator - from 2,400 rubles;
• cleaning oxidized surfaces - about 2,500 rubles;
• tightening the mounts - from 2,300 rubles;
• replacement of the drive belt - from 1,000 rubles;
• replacement of brushes - from 1,700 rubles;
• replacement / repair of a loop - from 1,800 rubles;
• replacement of the control module - from 2,400 rubles, etc.

Calling a foreman privately, not from companies, poses a risk... The work can be performed poorly, in violation of technology, and the cost of repair and used spare parts is overstated.

Also, private craftsmen often replace worn-out items not with new ones, but with used ones taken from disassembled devices. Service fraud also occurs. Alertness should be caused by the demand for an advance payment, receipt of cash for the purchase of an expensive part, etc.

Prevention of malfunction

In order to avoid equipment damage as much as possible and to prevent the occurrence of error 3E, it is necessary to adhere to preventive measures:

1. Avoid overloading the drum.
2. Do not force bulky items into the drum.
3. Avoid constant presence of the washing machine in a damp room. This can lead to malfunction, oxidation of elements, and their rapid wear.

Recommendations

Samsung's modern, reliable washing equipment will last longer if adhere to the following expert advice:

1. It is better to use special products for washing (suitable powders, capsules, gels).
2. The washing machine should be purchased at certified points of sale.
3. Correct identification of the cause of the appearance of 3E will allow you to quickly eliminate the problem. Samsung washing machine service specialists can do this.

You can find out about all error codes for Samsung washing machines here.

Related videos

Samsung washing machine error 3E and video instructions on how to fix it:

Conclusion

Error 3E can have many reasons. An experienced technician should make an accurate analysis of the problem. It is only possible on your own to restart and reduce the load by removing some of the things from the drum.