Why does Samsung washing machine show error 4e and what to do?

foto22920-1Samsung washing machines are distinguished by high-quality electronic "filling", excellent functionality, simple and intuitive interface, as well as a high degree of reliability.

However, any, even the most advanced technique, sooner or later fails. At the same time, smart devices know how to signal their owner about exactly where the failure occurred. This is done using special codes.

The article will talk about what the 4E error on the Samsung washing machine means, how to interpret and fix it.

What does the code given by Samsung mean?

foto22920-2Error 4E indicates a malfunction in the water intake system. This code can be indicated by such combinations as:

  • 4E;
  • E1;
  • 4C;
  • CHE.

They all mean the same thing, the main difference is the year of manufacture of the washing machine. Code 4E is a failure in the water intake system in modern models. If the machine was assembled before 2007, then the error will be designated as E1 or EC.

Models without a display indicate a breakdown with a special set of signals, namely: the LED wash in cold water lights up, all mode indicators flash in parallel.

Decoding

Error 4E stands for a breakdown of the system responsible for collecting water. A failure can occur at any stage of washing: at the beginning, at the time of rinsing things and even after draining the soapy water.

The code appears on the screen if the Samsung machine has not collected a sufficient amount of liquid in the first 2 minutes, or water has not entered the drum in 10 minutes, which is enough to complete the cycle. In this case, the wash itself either does not start at all, or stops.

Are 4E and E4 the same thing?

Error 4E and E4 are different codes that mean different failures... Firstly, E4 appears only in those units that were assembled before 2007.

Secondly, it indicates an imbalance in the load of the washing machine drum on the rotation axis, and not a malfunction in the water collection system. The code appears only during spinning.

What does it mean: reasons

The 4E code does not occur by itself. The reasons why the washer will display this value:

  1. foto22920-4The cold water supply is blocked or unavailable.
  2. The aquastop hose is damaged.
  3. The water inlet filter is clogged.
  4. The intelligent module has malfunctioned or is completely out of order.
  5. Water enters the drum, but its pressure is minimal, which is why the unit does not collect the required amount of liquid in the allotted time period.
  6. Loose or damaged wires that go to the water outlet valve from the control module.
  7. The drain hose is not connected correctly. In this case, the machine will draw up the liquid and immediately drain it, after which the 4E code will appear on the display.
  8. The inlet solenoid valve, which is responsible for supplying water to the system, has broken (under pressure, it must open so that the liquid can freely enter the machine).
  9. Pressure switch defective. This relay is responsible for measuring the water level in the washing machine. The part can become clogged, move out of place, or break.
To cope with the problem, you need to find out the exact reason for the appearance of the damage code.

How to fix it yourself?

Sometimes error 4E can be fixed on your own. To do this, take the following actions:

  1. Cold water supply check. To do this, you just need to open the tap. If there is no water, the wash cycle is paused until it appears.
  2. Checking the shut-off valve. If it is closed, no water will flow into the system.
  3. Checking the aquastop hose. If there is a leak, or the hose itself is mechanically damaged, the water supply will be stopped. In this case, the corresponding indicator should light up. To solve the problem, you will need to replace it.
  4. foto22920-5Checking the filter that cleans the water from impurities. If it is clogged, it needs to be processed. The filter is located at the connection point of the water supply hose, in front of the inlet valve.

    To inspect it, you need to remove the hose and remove the mesh with pliers. Stubborn blockages are cleaned with a needle, after which the filter is washed under a powerful stream of water.

    To remove limescale and rust, you can soak the mesh in a citric acid solution (40 g of powder per 1 liter of water) for half an hour.

  5. Restarting the intelligent module. To do this, the machine is disconnected from the network for 15 minutes, and then turned on again.
  6. Checking the wires. If the contacts have moved away, they must be returned to their place. This often happens after moving the device, for example, when moving.
  7. Checking the correct connection of the hose to the sewer drain, which is located below. He must make the upper loop before entering the drain pipe, otherwise the washing machine will not work correctly.

What if none of the measures helped to cope with the problem? You need to see a specialist.

When should you call the master?

The wizard must be called in the case when all the simple reasons for the appearance of the 4E error have been worked out, but there is no result.

To protect yourself from unscrupulous repairmen, you need to contact trusted organizations... As a rule, they have an office and their own website, which has feedback from clients. It will not be superfluous to ask what they write about the service workshop on other resources.

Private craftsmen can ask for a lower amount for repairs, but it is better to contact such specialists on the recommendation of friends. Otherwise, there is a risk of meeting a scammer.

When calling the master at home, you need to make sure that at least one more person is in the apartment. This is especially true for older people. If relatives are far away, you can turn to neighbors for help.

Average cost of rendering a repair service washing machine Samsung:

  • foto22920-3replacement of the electromagnetic valve for water supply - 1800 rubles, the cost of a part is 550 rubles;
  • repair of the electronic controller responsible for controlling the washing machine (soldering burned out elements or tracks) - from 2,400 rubles, if the control module is out of order, you will need to purchase a new part, the price for which starts at 5,500 rubles;
  • cleaning or replacing the pressure tube pressure switch - from 1900 rubles, the minimum price of a part is 950 rubles;
  • restoration of the damaged section of the wiring, or its replacement - from 1800 rubles.

Prices are indicative.They may differ depending on the specific service center and city. However, they should not be 2-3 times higher. If the master indicates a cost that is incommensurate with the work, most likely he is a fraud.

Preventing problems

To prevent error 4E from appearing, you need to ensure that only clean water is poured into the machine. If a water utility was carrying out repairs a few hours ago, and a rusty liquid flows from the tap, you need to refuse to wash at least for a day. This will avoid clogging of the in-line filter.

It is equally important to ensure an uninterrupted supply of electricity to the device. For this, it is recommended to connect the clipper via a network adapter. If the apartment often knocks out plugs, you need to contact an electrician.

In a private home, you need to take care of additional protection from mice. They often damage the wires and hoses of the washing machine by chewing through them.

Helpful information

Tips for operation and repair washing machine Samsung:

  1. foto22920-6Before using the device for the first time, carefully read the user manual.
  2. If the washing machine is under warranty, you need to contact not the master, but the Samsung service center, or the store where the household appliances were purchased. In this case, repairs will be performed free of charge.
  3. Before disassembling the washing machine, for example, to gain access to the water filter, it must be de-energized.
  4. When paying for the service of a private master, you need to require a paper confirming the fact of the work performed and their payment. The contract must contain warranty obligations.
  5. If the electronic controller is out of order, you need to check with the master the final cost of the work. For some models of washing machines, the price may exceed 10,000 rubles. In this case, it is better to think about buying new household appliances.

You can learn more about error codes for Samsung washing machines. here.

Related videos

What to do if error 4E appears on the display, the video will tell you:

Conclusion

Error 4E is a signal of a failure in the water supply system. There are many reasons for its appearance, ranging from the banal shutdown of cold water supply and ending with the failure of the electronic controller. You can cope with minor problems on your own, and for complex repairs, you need to contact a specialist.

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