Why doesn't the drum spin in the Samsung washing machine and how to fix it?
If the drum does not spin in the Samsung washing machine, you need to determine what the problem is. There is a possibility that a work stoppage is not even a breakdown of equipment.
But it's almost impossible to tell right away what the matter is - you need a phased diagnostics with a check of the functionality of the nodes involved.
Why does not the drum spin when washing in a Samsung washing machine, what to do in such a situation, we will tell in the article.
Content
Possible causes of malfunction with Samsung
Stopping in the wash due to the drum not spinning can be caused by various reasons. It is necessary to pay attention to the display of the device, since it reports most of the failures by issuing error codes.
The easiest option is why it does not rotate drum, can have a very simple explanation:
- overloading of things laid for washing;
- stuck object that stops movement;
- blockages (nozzle, drain hose).
More complex technical reasons for the failure include the following:
- Damage associated with the motor (coil burnout, winding breakdown, wear of lamellas, abrasion of brushes).
- Breakage associated with the drive belt (flew off, stretched, torn).
- Malfunctions in the control module.
- Voltage problems in the network.
- Bearing wear.
With regard to models with an inverter motor, it must be borne in mind that such a washing machine does not have a drive belt, respectively, such equipment simply cannot have a number of breakdowns.
Failure diagnostics
Modern Samsung washing equipment is a complex apparatus, and a sensitive technique that reacts even to minor malfunctions and interference. The display is a good aid in identifying the type of failure.
For instance:
- If it is impossible to drain due to a clogged drain pipe, filter, hose, the washing machine reports a malfunction with one of the codes - 5C, 5E, SE, E.
- In case of problems with the motor brushes or the belt, as well as in case of overload and in case of a malfunction of the electronic board, one of the codes may be issued - UB, UE, E.
- Unstable voltage in the network, failure in the control board - UC, 9C, 9E1, 9E.
What if it doesn't rotate when washing?
You should start to analyze the situation with the simplest error situations., gradually moving on to more complex ones, requiring partial or complete disassembly of the apparatus.
Power supply error
Unstable voltage may occur when the washing machine is connected via extension cords or tees. At the same time, various failures can occur, including failure of the drum rotation.
The solution to the issue is to connect the washing machine directly. In this case, you must make sure that the voltage in the network is correct (not low and not high, there are no surges).
Overload
After turning off the power, you need to open the hatch door and remove some of the things from the drum. This must be done even when, at first glance, there is no overload. Then start the washing machine.
If the wash went well, then it was a matter of unnecessary things. This is the simplest user error that can cause the reel to not spin.
Blockage
First, turn off the power and try to open the door. If there is water in the drum, but the wash has not started, then, with a high degree of probability, you can suspect that the problem is a blockage.
To remove the blockage, the water from the washer must be drained... After that, it is necessary to methodically inspect the nodes that are directly involved in the drain system.
Start the check with the drain filter. It is located at the bottom of the front of the washing machine.
When you unscrew it, all the water that is in the tank will fall on the floor, so you need to stock up on rags in advance. If the blockage was not found, go to other nodes that may become clogged.
In addition to analyzing the condition of the automatic washing machine itself, it is necessary to check if there is a blockage in the sewer in the place where the drain is made... You can learn how to clean the filter in a Samsung washing machine here.
Foreign object that interferes with rotation
In cases where the drum has not started spinning even before the water is collected, the door can be opened. Try to turn the drum by hand. If this fails or the drum is running extremely tightly, it is most likely that a foreign object is interfering with rotation.
Foreign objects in the tank do not always lead to the drum not spinning. But if this happens, then the tank itself may even be damagedleading to very expensive repairs. In this case, you should stop trying to rotate the drum.
Bearing wear
Bearing wear can occur during long-term use of the machine.
A loose seal begins to pass water to the bearing, which, with regular contact with moisture, begins to gradually deteriorate, and can lead to jamming of the drum.
In such a situation, the master recommends replacing the part. Such a repair is carried out with a complete disassembly of the washing machine.
Drive belt worn out or fell off
The drive belt in the Samsung washing machine - this is a part that, during intensive long-term operation, can:
- wear out and deteriorate;
- stretch;
- fly off;
- torn.
If the belt has fallen asleep, and this happened for the first time, you can put it on again and continue using the washing machine. Wherein check the condition of the pulley itself.
But when this situation repeats, or the belt has visual signs of wear, it must be replaced with a new one. Read how to do this. here.
Engine problems
After checking the washing machine for clogging, a foreign object in the tank, and analyzing the condition of the belt, you can go to the engine. To do this, look at the condition of the brushes and the coil.
Since the engine is located at the bottom of the washing machine, optimal access to it will be through the bottom... To do this, the car must either be put on its left side or tilted strongly to gain an overview and the ability to get to the part.
The motor is bolted and connected to other units with wires. To check its condition and performance, it is necessary to completely remove the entire part.
You will need a multimeter and other tools for testing... If there is no experience in carrying out serious repair work, then it is better to entrust the repair to professionals. Most of the times when an engine is out of order requires expensive and difficult troubleshooting.
Video instructions for replacing brushes in a washing machine:
Problems with the Control Unit
If the problem is in the control module, then it will not be possible to cope with it without the help of the wizard... The control board is located at the top of the washing machine, just behind the panel with indicators and buttons.
The master, having removed the control module, conducts its diagnostics. If necessary, replaces elements, a loop. Sometimes it may even need a complete replacement of the module and a flashing. This is a rather expensive repair.
He will tell you how to repair a control unit in a washing machine this article.
Master's challenge: how to find and how much to pay?
If it is impossible to solve the problem yourself, you must contact the repair company washing household appliances. You can find a company in your city on the Internet.
The master is called by phone. It is necessary to tell the dispatcher the model of the washing machine and describe the breakdown. If a replacement part (such as a drive belt) has already been purchased, this should be mentioned.
The cost of a specialist's work does not include the price of items requiring replacement or consumables that may be needed (for example, a sealant). Payment to the master depends on the complexity of the repair performed and the company's price list.
For the capital, the average price is:
- cleaning the drain filter - from 1,000 rubles;
- repair of the control module - from 1,500 rubles;
- replacement of brushes - from 1,000 rubles, etc.
If it is necessary to replace parts, it is advisable to use original spare parts.
If the washing machine is new and is under warranty, then you must contact the nearest service center... Do not open the case on your own, as this will compromise the integrity of the seals.
In order to fix a washing machine, it is recommended to call a master from a company for the repair and installation of household appliances, which has been on the market for a long time and has a decent reputation. Such firms are responsible for the final result of the repair, write out a guarantee for the work performed.
Prevention
In order to avoid a number of failure situations, it is imperative to adhere to preventive measures when operating Samsung automatic washing equipment.
These include the following requirements and rules:
The drum must not be overloaded. This places additional stress on machine parts and accelerates wear.- Do not force laundry into the drum.
- Items that are sent to wash must be repaired before being washed.This will prevent poorly sewn buttons, crochet hooks, etc. from being pulled off accidentally.
- It is recommended to wash things with a large number of sewn-on decorative elements in special mesh bags. Even if some part comes off, it will remain in the bag and will not be able to damage the tank and drum.
- Preventive regular cleaning of the drain filter will help remove small objects (coins, beads, etc.) accidentally caught in the drum.
- When replacing the belt, it is better to give preference to high-quality products that are completely suitable for a particular model of Samsung washing machine.
- It is necessary to use high-quality detergents for washing.
- After finishing washing, it is recommended to disconnect the device from the power supply This will protect the equipment from possible power surges.
- The room where the washing machine is located should not be very humid. A constant humid environment contributes to faster wear of parts.
All the most useful and interesting about the drum of the Samsung washing machine can be found in this section.
Conclusion
If the washing machine does not spin the drum, it is necessary to determine what is the reason. By itself, this situation will not be solved, so you need to analyze and diagnose a possible problem step by step.
Some failure situations lend themselves well to simple solutions., but in order to cope with serious problems, you will need the help of a professional.
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